What Our Clients Have To Say
"Excellent Service""Matrix is a fantastic CRM application. The Matrix team has helped my development team and I from start to finish. They were very helpful with training and setup and continue to make sure I am happy with their product. Very satisfied customer!"
"Loving Matrix""Matrix Velocity is an excellent addition to Salesforce for us. it has helped us to more accurately track our inventory. It is a solid system and the team at Matrix was very helpful from start to finish in helping us to get everything up and running. I would recommend this product over and over."
"Outstanding Service!""We have been working with Matrix since 2014, the App does what it says on the tin, and it's specially helpful to enhance Salesforce beyond Sales features, offering the whole process afterwards to manage your internal logistics, to invoicing and RMA. As we have a client with a complex setup with offices in different points of the globe, Matrix has been doing an amazing job supporting us as it's not always easy to accommodate our calls between 3-4 different Continents.
As I said on the title the service is outstanding, the app might have some limitations as all other apps working on a multi-tenant environment, but they are always there to help you."
"Helpful Business Process App""We needed a way to go from quote –> order –> fulfillment –> invoice (and manage inventory) all within Salesforce. Matrix met this need nicely."
"Good Group Of People""Experience in building and deploying electric tag systems. Will work with them in the near future."
"Very Helpful And Nice""f they do not have a way to help they have a good recommendation where to look."
"Big Help""One of our reports was changed and Jerry was able to get us back on track! A quick meeting allowed me to fix the report. Thank you!"
"Top Notch Service - Helped us streamline our operations and order fulfillment""I can’t say enough good things about Matrix particularly in terms of their support. We have been using them for a little over 1 year but have been using Salesforce for almost 3 years. Matrix provided us with the native tool to manage our web orders, inventory tracking and shipping. Our install was fairly complex because we were already a salesforce user with a highly customized interface. I have almost 300 workflow rules and process flows that we needed to test to ensure nothing would break in the migration. If I recall, Matrix’s typical install timeframe is 1-2 weeks? Because of our unique environment the Matrix team had to work around the clock over a weekend to do the install. I believe this was on a holiday weekend (4th of July) as well. They came through and got it done. They kept me informed at each stage of the install and were very thorough in explaining what was happening.
We did have one issue with inventory tracking but after troubleshooting with the Matrix team we discovered it was because we were using the system incorrectly. They are very thorough in their tech support and go above and beyond what I’ve experienced from most application providers in Salesforce.
If it helps to understand our scale we ship about 200 orders daily. When I have had suggestions for ways to improve the application Matrix has been very responsive and pretty quickly rolls out new functionality to address what I need."
“EXCEPTIONAL!!”"Had my fair share in software companies that sell you the software and expect you to learn it on your own and if you need assistance it comes with a cost. It's been three years and can say that Matrix is not that company not only there service is exceptional but there software beats any one that salesforce has offer."
"Amazing Support!""I can't thank Steve and his co-workers enough for their support of our implementation. As a Nutraceutical startup with requirements including lot tracking and co packagers etc. Dataflo was there every time we needed them. This is what I love about the Salesforce Ohana. Dataflo really is like working with great friends and family who support your success! Please feel free to cantact me regarding any particulars."
"Highly Recommend This Product""Matrix Velocity is a great warehouse and inventory management application. The Whole team from sales to customer service are amazing and very responsive."
“Great Service and Product!”"Matrix has allowed our small company to work efficiently and improve our productivity! Highly recommend! Great people to work with as well!."
Why Choose Dataflo
Working with clients in a variety of industries for more than thirty years, here at Dataflo, we understand what it takes to streamline your business processes.
With our customer-centric approach and our continued commitment to innovation, our dedicated team of problem-solvers will help you find the perfect solutions for your business’s unique needs. Working with Dataflo, ensures that your business has the tools, technologies, and systems in place that you need to succeed in the modern business landscape.